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Multicultural management - Netex
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Multicultural management


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General information

Author: Federico Varona
Languages: Spanish, English
Estimated study time: 50 min
Publication date: May 2021
Method of delivery: learningCloud sprint, SCORM, xAPI
Status: Available
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El éxito de una empresa está profundamente relacionado con el tipo de relaciones que se establecen en ella: entre los empleados y sus superiores y con las organizaciones colaboradoras y clientes. La complejidad de estas relaciones ha aumentado de forma correlativa al crecimiento de la diversidad étnica y cultural en las organizaciones.

En esta era de la globalización, es fundamental reconocer la existencia de la multiculturalidad y actuar en consecuencia. Las empresas necesitan trabajadores que tengan las habilidades comunicativas necesarias para relacionarse con los empleados de diferentes entornos y países.

¿Qué aprenderás?

  • La importancia de la comunicación en el desarrollo profesional.
  • Recursos, estrategias y planteamientos para mejorar tu comunicación con personas de otras culturas.
  • La ligazón entre la apertura a otras culturas y usos culturales y la mejora personal y profesional.

Contenidos del curso

  1. Comunicación intercultural y desarrollo profesional
  2. Saber escuchar
  3. Atentos a la comunicación no verbal
  4. Lo que decimos con las palabras
  5. El nivel de formalidad en las comunicaciones
  6. La comunicación sobre la ejecución del trabajo
  7. Manejar el conflicto comunicativo
  8. El impacto de la diversidad en la empresa: dominación, acomodación o sinergia
  9. Experimenta

General information

Author: Federico Varona
Languages: Spanish, English
Estimated study time: 50 min
Publication date: May 2021
Method of delivery: learningCloud sprint, SCORM, xAPI
Status: Available
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