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Conversaciones difíciles


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General information

Languages: Spanish, English
Estimated study time: 15 min
Publication date: May 2021
Method of delivery: learningCloud sprint, SCORM, xAPI
Status: Available
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Informar a los empleados de que su trabajo no es lo suficientemente bueno, que no pueden tener el aumento que han pedido o que se les ha denegado el ascenso son situaciones que los gestores temen.

Lidiar con conversaciones difíciles, con empleados rechazados o abatidos es una habilidad de liderazgo. Una habilidad que se puede aprender.

¿Qué aprenderás?

  • A afrontar situaciones en las que debes dar malas noticias.

Contenidos del curso

  1. Sobre este curso
  2. Prepararse para dar malas noticias
  3. Reacciones ante una mala noticia
  4. Perspectivas tras una mala noticia
  5. Resumen

General information

Languages: Spanish, English
Estimated study time: 15 min
Publication date: May 2021
Method of delivery: learningCloud sprint, SCORM, xAPI
Status: Available
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