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Comunicación intercultural: escuchar y generar confianza - Netex
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Comunicación intercultural: escuchar y generar confianza


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General information

Languages: Spanish, English
Estimated study time: 15 min
Publication date: May 2021
Method of delivery: learningCloud sprint, SCORM, xAPI
Status: Available
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La mayoría de los equipos interculturales se ponen manos a la obra sin pensar en lo que los diferencia y esto puede llevar a malentendidos y a pérdidas de confianza. La comunicación online es más compleja que la comunicación cara a cara, ya que se pierden matices como las expresiones faciales, el lenguaje corporal, así como muchos otros elementos. Hay más de 200 culturas nacionales en el mundo y muchísimas más subculturas, así que resulta de mucha ayuda categorizar los comportamientos culturales en estos tres tipos principales. De todas formas, aunque la generalización pueda ser un buen punto de partida, deberíamos ser extremadamente cautos y no caer en los estereotipos y los prejuicios sobre las personas basados en su nacionalidad.

¿Qué aprenderás?

  • Los estilos de comunicación dependiendo del tipo cultural.
  • Cómo generar confianza en personas de diferentes orígenes culturales.

Contenidos del curso

  1. Sobre este curso
  2. Comunicación
  3. Generar confianza
  4. Resumen

General information

Languages: Spanish, English
Estimated study time: 15 min
Publication date: May 2021
Method of delivery: learningCloud sprint, SCORM, xAPI
Status: Available
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