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Comunicación telefónica - Netex
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Comunicación telefónica


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General information

Languages: Spanish, English
Estimated study time: 15 min
Publication date: May 2021
Method of delivery: learningCloud sprint, SCORM, xAPI
Status: Available
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El teléfono puede ser una herramienta de comunicación muy potente, pero a menudo no valoramos sus fortalezas y debilidades porque estamos muy familiarizados con él.

¿Qué aprenderás?

  • Las técnicas básicas para una buena comunicación telefónica con nuestros clientes.

Contenidos del curso

  1. Sobre este curso
  2. Saludos telefónicos
  3. Hablar por teléfono
  4. Concluir una llamada
  5. Resumen

General information

Languages: Spanish, English
Estimated study time: 15 min
Publication date: May 2021
Method of delivery: learningCloud sprint, SCORM, xAPI
Status: Available
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