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Conoce a tu cliente - Netex
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Conoce a tu cliente

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General information

Languages: Spanish
Estimated study time: 40 min
Publication date: May 2021
Method of delivery: learningCloud sprint, SCORM, xAPI
Status: Available
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La admisión de un cliente sigue una política de control basada en la clasificación del cliente y el riesgo que supone el tipo de operación que desea realizar.

La clave está en conocer al cliente, es decir, cuál es su identificación, conocer sus actividades económicas, el análisis de sus operaciones, y el almacenamiento y clasificación de toda la documentación pertinente.

¿Qué aprenderás?

  • Diferentes perfiles de cliente especialmente sospechosos.
  • Los parámetros utilizados para la clasificación automática de los clientes.
  • La política de admisión de clientes.
  • Los pasos para identificar a nuestros clientes.
  • Las claves para conocer el origen de sus ingresos.

Contenidos del curso

  1. Tipología de clientes sospechosos
  2. Parámetros clave para la clasificación del cliente
  3. Identificación del cliente
  4. Conoce a tu cliente
  5. Política de admisión de clientes
  6. Excepcionamiento de clientes
  7. Ahora prueba

General information

Languages: Spanish
Estimated study time: 40 min
Publication date: May 2021
Method of delivery: learningCloud sprint, SCORM, xAPI
Status: Available