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¿Estás realmente orientado hacia tu cliente? - Netex
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Pills | 5' VISION by Thinking Heads

¿Estás realmente orientado hacia tu cliente?


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General information

Author: José Luis Saiz
Languages: Spanish
Estimated study time: 6 min
Publication date: May 2021
Method of delivery: SCORM
Status: Available
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La orientación al cliente es fundamental porque sin el cliente no hay éxito ni empresa. Por ello es tan necesario centrarse en ellos. Pero, ¿realmente estamos orientados al cliente? La teoría dice que sí pero la práctica dista mucho de esto. ¿Están nuestros procesos internos focalizados en el cliente?¿Juegan un papel en la toma de decisiones? ¿Los escuchas? Conoce cuatro pasos para orientarse efectivamente a tu cliente.

General information

Author: José Luis Saiz
Languages: Spanish
Estimated study time: 6 min
Publication date: May 2021
Method of delivery: SCORM
Status: Available
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