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Tácticas comerciales y contacto con el cliente - Netex
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Tácticas comerciales y contacto con el cliente


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General information

Languages: Spanish
Estimated study time: 40 min
Publication date: May 2021
Method of delivery: learningCloud sprint, SCORM, xAPI
Status: Available
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Para que un proceso de venta resulte exitoso es necesaria una preparación: seguir unas pautas desde antes del primer contacto con el cliente.

En este encuentro inicial, el cliente fijará una percepción de nosotros y del producto que le ofrecemos. Por eso es tan importante preparar estrategias antes y durante la entrevista, ya que así nos aseguraremos de tener el control del encuentro.

¿Qué aprenderás?

  • Cómo se consigue por teléfono una cita con un posible cliente.
  • El mejor modo de comenzar una entrevista.
  • La manera de crear un clima favorable.
  • Estrategias para captar y/o recuperar la atención de un cliente.

Contenidos del curso

  1. Tácticas comerciales
  2. El contacto con el cliente
  3. Experimentar

General information

Languages: Spanish
Estimated study time: 40 min
Publication date: May 2021
Method of delivery: learningCloud sprint, SCORM, xAPI
Status: Available
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