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¿Mi empresa es un donut? Organizaciones centradas en el cliente - Netex
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¿Mi empresa es un donut? Organizaciones centradas en el cliente


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General information

Author: Sergi Corbeto
Languages: Spanish
Estimated study time: 6 min
Publication date: May 2021
Method of delivery: SCORM
Status: Available
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No hay que tener sólo clientes satisfechos sino clientes hípersatisfechos. Superar las expectativas es fundamental y hay que ir más allá de la orientación al cliente. Ahora, es necesario organizarse alrededor del cliente. Son las empresas donut. ¿Cómo serlo?

General information

Author: Sergi Corbeto
Languages: Spanish
Estimated study time: 6 min
Publication date: May 2021
Method of delivery: SCORM
Status: Available
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