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Aprovechando la multicanalidad: nuevas oportunidades y retos - Netex
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Aprovechando la multicanalidad: nuevas oportunidades y retos


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General information

Author: Juan Luis Polo
Languages: Spanish
Estimated study time: 6 min
Publication date: May 2021
Method of delivery: SCORM
Status: Available
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Las redes sociales proporcionan nuevos canales de comunicación entre las empresas y los clientes. Pero surgen múltiples preguntas: ¿debe la empresa estar en estas redes? ¿qué uso hay que darles? ¿cómo reaccionar ante las quejas? Una cosa está clara, estos nuevos canales ya son una realidad. ¿Cómo gestionarlos?

General information

Author: Juan Luis Polo
Languages: Spanish
Estimated study time: 6 min
Publication date: May 2021
Method of delivery: SCORM
Status: Available
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