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Comunicación efectiva - Netex
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Comunicación efectiva


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General information

Languages: Spanish, English
Estimated study time: 15 min
Publication date: May 2021
Method of delivery: learningCloud sprint, SCORM, xAPI
Status: Available
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Este curso explora el arte de la comunicación efectiva usando buenas técnicas de interrogatorio unidas a un tono y estilo adecuados.

Cubre los 6 tipos clave de cuestiones: abiertas, cerradas, reflexivas, retóricas, guiadas así como los escenarios donde pueden ser de mayor utilidad.

¿Qué aprenderás?

  • Cómo utilizar la entonación para comunicar mejor.
  • Los métodos adecuados para realizar una entrevista o un interrogatorio.

Contenidos del curso

  1. Sobre este curso
  2. Uso efectivo de la voz
  3. Técnicas interrogativas (parte 1)
  4. Técnicas interrogativas (parte 2)
  5. Resumen

General information

Languages: Spanish, English
Estimated study time: 15 min
Publication date: May 2021
Method of delivery: learningCloud sprint, SCORM, xAPI
Status: Available
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