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Inteligencia artificial aplicada a la experiencia de cliente - Netex
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Inteligencia artificial aplicada a la experiencia de cliente


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General information

Author: Juan Carlos Alcaide
Languages: Spanish
Estimated study time: 6 min
Publication date: May 2021
Method of delivery: SCORM
Status: Available
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El modelo de relación con los clientes ha cambiado radicalmente en la nueva era digital. Los consumidores están cada vez más informados y exigen experiencias diferenciales y personalizadas. Esto requiere un mejor conocimiento de los clientes así como entenderles en contexto para conseguir sorprenderles y diferenciarse de la competencia.

General information

Author: Juan Carlos Alcaide
Languages: Spanish
Estimated study time: 6 min
Publication date: May 2021
Method of delivery: SCORM
Status: Available
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